Answers to some common questions
What methods of payment do you accept for rental payments?
Rent is due on or before the first (1st) day of each month for every month of tenancy. The easiest method of payment is an eTransfer to pspropertymanagement.ca@gmail.com
How do I receive a rental receipt for tax purposes?
Rental receipts for the full calendar year are issued the second week in January of the following year. If you are a current resident, your rental receipt will be mailed to your apartment. If you have moved out, please contact our office to request a receipt be sent to your current address.
I have a maintenance problem with my unit, who do I need to contact?
If this is an urgent request* requiring immediate attention, please call:
*Examples of urgent requests include furnace failure, frozen or broken water pipes, flooding, broken windows or door locks, leaking roof, etc.
Otherwise please submit a separate written maintenance request for each concern.
I want to move out of my apartment, what do I need to do?
In Ontario your written notice must be provided 60-days prior to your intended move-out date. This will always fall on or before the first of the month
Please Note: The termination date MUST be in accordance with the last day of your lease agreement, if you are not already a month-to-month tenant.
To terminate your lease, you must submit a completed N9:Tenant’s Notice To End The Tenancy – form available here
Please email your completed form to pspropertymanagement.ca@gmail.com
I received an N4 Notice to End a Tenancy Early for Non-payment of Rent, what does this mean?
If you have received an “N4 – Notice to End a Tenancy Early for Non-Payment of Rent”, this means your rent for the month listed was outstanding and we had no record of payment at the time the notice was issued. This is a first warning for a late rental payment. Please ensure that the balance listed on the notice is paid in full by the due date, or legal action may be taken with the Landlord and Tenant Board.
Please note that online or telephone banking payments can take 2 business days to process. If you believe you have received the notice in error, please contact us immediately at pspropertymanagement.ca@gmail.com
I have to move before my lease is completed, can I transfer/assign my lease?
If you have to leave your lease before your one-year term is up, contact us at pspropertymanagement.ca@gmail.com. You will be responsible for paying rent until an approved new tenant is found.
There is a $500 administration fee charged for assigning your lease.